Returns & Exchanges
We want you to be satisfied with your purchase. If you need to return or exchange an item, here is how it works.
Return Policy
Unopened and unused items may be returned within 30 days of delivery for a full refund of the product price. The customer is responsible for return shipping costs unless the item was shipped in error or arrived damaged.
How to Return an Item
- Contact us at support@costwarehouse.shop or call (330) 555-0198 with your order number.
- We will provide a return address and any special instructions.
- Ship the item back in its original packaging.
- Once we receive and inspect the return, we will process your refund within 5 business days.
Non-Returnable Items
The following items cannot be returned:
- Opened or used fluids and chemicals
- Electrical parts that have been installed
- Custom-cut window tint film
- Items returned more than 30 days after delivery
Exchanges
If you received the wrong item or a defective product, contact us immediately and we will ship a replacement at no charge.